Privacy Policy

Last updated: June 15, 2026

Razors Edge Concaves is operated by Thunderstruck Ag. This Privacy Policy explains how Thunderstruck Ag collects, uses, discloses, and protects personal information when you visit razorsedgeconcaves.com, purchase Razors Edge Concaves, create an account, request support, register a warranty, or otherwise interact with us. In this policy, “Razors Edge Concaves,” “Thunderstruck Ag,” “we,” “us,” and “our” refer to Thunderstruck Ag and the Razors Edge Concaves website. By using this website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with the website.

Information You Provide

• Name, email address, phone number
• Billing and shipping address
• Account login information
• Combine make, model, and equipment information
• Crop, farm, or operation information you choose to provide
• Order and transaction details
• Warranty registration information
• Product reviews, testimonials, survey responses, or feedback
• Communications with our sales, support, or customer service teams
• Marketing preferences

When you make a purchase, payment information is processed by our payment service providers. We do not directly store complete payment card numbers on our servers.

Information Collected Automatically

• IP address, browser and device type, operating system
• Pages viewed, links clicked, referring website or advertisement
• Approximate location based on IP address; date and time of visits
• Website interactions, shopping cart activity
• Cookie and advertising identifiers

Information From Other Sources

We may receive information from dealers and distributors, shipping and fulfilment providers, payment processors, advertising and analytics platforms, social media platforms, service providers, and business partners.

2. How We Use Personal Information

• Process and fulfil orders; provide confirmations, shipping updates, and transaction records
• Create and manage customer accounts; confirm product and combine fitment
• Respond to quote requests, questions, and support inquiries
• Register and administer product warranties; provide installation and harvest support
• Communicate about products, services, promotions, and events where permitted
• Personalize content and product recommendations; maintain carts and preferences
• Improve our products, website, advertising, and customer experience
• Prevent fraud and misuse; meet legal, tax, accounting, and regulatory requirements

3. Consent and Marketing Communications

Where required, we obtain consent before collecting, using, or disclosing personal information. Each marketing email includes an unsubscribe option. Unsubscribing from marketing does not prevent us from sending transactional or service-related communications, such as order updates, warranty information, or responses to your inquiries.

4. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate and improve the website — keeping checkout functioning, remembering your cart, saving preferences, understanding traffic, measuring advertising performance, and maintaining security.

• Essential cookies support checkout, account access, security, and shopping carts.
• Analytics cookies help us understand traffic, page performance, and visitor behaviour.
• Advertising cookies measure campaigns, build audiences, and show relevant advertising.
• Preference cookies remember settings and choices from previous visits.

You can manage cookies through the website's cookie preference tool or your browser settings. Blocking some cookies may affect checkout, account access, or saved preferences.

5. Analytics and Advertising

We may use third-party analytics and advertising services, including those provided by Google and Meta, which may use cookies to measure performance, understand which advertisements led visitors to the website, create audiences, and show relevant ads. We do not sell personal information for monetary payment. Some advertising activities may be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws; where applicable, you may opt out.

6. How We Share Personal Information

We may share personal information with service providers that help us operate, including ecommerce/hosting providers, payment processors, shipping and fulfilment providers, dealers and installation partners, customer service platforms, email/marketing providers, analytics and advertising providers, fraud-prevention providers, and professional advisers. We may also disclose information to comply with a legal obligation, enforce our terms, investigate fraud, or as part of a business transfer.

7. Dealers and Business Partners

We may share an inquiry with an authorized dealer or business partner when necessary to provide local pricing, product availability, installation assistance, or fitment support. The dealer or partner may have its own privacy practices.

8. International Processing and Storage

Thunderstruck Ag is located in Canada and serves customers in Canada, the United States, and other countries. Personal information may be processed or stored in Canada, the United States, or other locations where our service providers operate, and may be subject to the laws of those jurisdictions.

9. Data Retention

We retain personal information only as long as reasonably necessary to complete orders and provide service, maintain warranty and support records, meet legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements. When no longer required, we take reasonable steps to delete, destroy, or anonymize it.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. Payment transactions are processed through third-party providers using their security systems. No system can be guaranteed completely secure; you are responsible for protecting your account credentials.

11. Your Privacy Choices and Rights

Depending on where you live, you may have the right to request access to your personal information, correct inaccurate information, request deletion, withdraw consent, object to or restrict certain uses, opt out of marketing, and opt out of certain targeted advertising, selling, or sharing. To submit a request, contact us using the information below. We may need to verify your identity first.

12. Third-Party Websites and Services

The website may link to third-party websites, dealer websites, social media platforms, payment services, maps, or videos. Thunderstruck Ag is not responsible for the privacy or content practices of third-party websites.

13. Children's Privacy

This website is intended for farmers, equipment owners, dealers, and other adult users. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

14. California and Other U.S. Privacy Rights

Residents of California and certain other U.S. states may have additional rights, which may include the right to know what categories of information are collected, request access or deletion, correct information, opt out of the sale or sharing of personal information, opt out of targeted advertising, and receive equal service when exercising these rights. We do not sell personal information for monetary payment.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to the website, our services, or applicable requirements. When we make changes, we update the “Last updated” date at the top of this page.

16. Contact Us

Questions, requests, or complaints about this Privacy Policy may be directed to:

Razors Edge Concaves
201 South Railway Avenue
Winkler, Manitoba R6W 1J9, Canada
Email: info@thunderstrucksales.com
Phone: (855) 910-2515
Website: razorsedgeconcaves.com

Please include “Privacy Request” in the subject line of your email.